Why Choose our Fit System?

When we chose to develop our Rider Profile on-line fit system, we entered into the project with a few core beliefs. Fit is the most important aspect of any bicycle purchase. That, above all else guides us. Equally important, though, is our belief that proper bicycle fit involves communication between individuals. Regardless of the technology brought to bare in the fitting process, the truth is that accurate and comprehensive bicycle fit demands a motivated individual to conduct the fit and offer analysis, and a motivated individual determined to find the best fitting new bicycle. Together, these two individuals can elevate the entire concept of "fit" to a comprehensive process, involving analysis of the physical dimensions of the customer, but also much more. Our personal approach to each rider's fit needs involves a detailed analysis of all elements of the bicycle--not just the size of the frame and components, but the intended use of the bicycle, and the unique riding style of the individual.
When we set out to develop our Rider Profile on-line fit system, we realized the magnitude of the task at hand: to properly fit a wide variety of individuals to a wide variety of bicycles with the highest possible degree of precision--without having the benefit of a rider here in the store. Creating a successful solution involved admitting that there is no automated form currently available with which to determine bicycle fit with any degree of accuracy, and approaching the fit process from the customer's point of view. Our Rider Profile fit systems has successfully fit over a thousand riders based on our simple and reliable formula: we spend time communicating personally with you. When you complete a Rider Profile from Speedgoat, you receive a personal typed analysis and a CAD-based drawing of your dimensions set over those of the bike you are considering. In an increasingly automated world, we're well aware that our method here is not designed to be the most efficient means of "processing" and individual, but we never set out to process people in the first place. Our goal has always been to match each rider with the perfect bike.

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Our Plain-English Privacy Policy
If you think you receive a lot of junk mail, you should see how much crap an on-line business gets every day! We're people here at Speedgoat, not a corporation, and we hate spam as much as you do (probably more), so we keep any and all correspondence you have with us to ourselves. Why is this so important? We live in a sneaky world filled with sleazy marketing techniques that count on complacency and a lack of knowledge. Ever wonder why you're receiving all that junk mail? Unfortunately, a number of businesses are in the habit of selling off your personal information. Even the friendly neighborhood grocery store is profiling you with each bleep of the product scanner.

Rather than hire an attorney to draft a 20 page privacy policy, we'll just keep it simple. Speedgoat Bicycles does not, and will not make any customer information available to any outside companies, organizations or individuals, period. We do not, and will not, sell customer information, and we will not reveal specific custom bicycle pricing. As on-line shoppers ourselves, we value your trust in us, and we respect your privacy.

Questions? Drop us a note!


 
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